Using SmartDefense Advisor and Hacker ID

ZoneAlarm SmartDefense Advisor is a service that enables you to instantly analyze the possible causes of an alert, and helps you decide how to respond. When available, SmartDefense Advisor provides advice as to how to respond to Program alerts. If no advice is available, click More Info in the alert to receive more information about the alert. SmartDefense Advisor returns an article that explains the alert and gives you advice on what, if anything, you need to do to ensure your security.

To determine the physical location and other information about the source IP address or destination IP address in an alert, click the Hacker ID panel. This panel displays available information about the IP address that was submitted.

To submit an alert to SmartDefense Advisor:

1. Select Tools | Logs | Log Viewer.
2. Right-click anywhere in the alert record you want to submit.
3. Select More Info from the shortcut menu.