If you are having difficulty connecting using anti-virus software refer to the table for troubleshooting tips provided in this section.
If...
See...
An application you trust has been quarantined.
If a safe application has been quarantined
Anti-virus Monitoring feature is unavailable
Anti-virus Monitoring alert
You receive an alert about conflicting products
Resolving conflicts with anti-virus products
You are unable to turn on the Anti-virus feature
E-mail scanning is unavailable
Troubleshooting ZoneAlarm Anti-virus problems
Troubleshooting