Treating virus files manually
If you do not have automatic treatment enabled, or if a file could not be repaired automatically, you can attempt to treat it manually from the Scan Results dialog.
To treat a file manually:
- In the Scan Results dialog, select the item you want to treat.
- Click the button for the treatment option you want:
Treat
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Tries to repair the selected file.
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Ignore once
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Ignores this file this one time. This is a good choice if you suspect the file is safe and you want to see if it's detected in the next scan, after your antivirus signatures have been updated.
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Ignore always
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If you are sure the file is safe and don't want to receive anymore detection alerts about it, choosing "Ignore always" tells the antivirus not to scan this file anymore.
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- When you have finished treating files, click Close.
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Note - If the results of a virus scan contain Error, No treatment available, or Treatment failed, it means that there is not yet a way to automatically remove the virus without risking the integrity of your computer or other files. In some cases, there may be manual treatments available to you. To find out, enter the name of the virus along with the word "removal" into a search engine, such as Google or Yahoo, to locate removal instructions. Otherwise, know that we’re constantly researching viruses and developing safe ways to remove them.
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