If you are having difficulty connecting to the Internet, first see whether ZoneAlarm is related to your Internet disconnection by trying to connect when ZoneAlarm is off:
If you can connect when ZoneAlarm is off and...
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See...
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Your computer uses a proxy server to connect to the Internet and you can't connect to the Internet
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Connecting through a proxy server
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You cannot connect to the Internet immediately after an installation
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Granting a program Internet permission (to make sure your browser has access permission)
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You can connect to the Internet but are disconnected after a short time
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Allowing ISP Heartbeat messages
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None of the above help
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Please contact Technical Support live chat on another computer (or web-browsing phone) at http://www.zonealarm.com/chat
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