Reporting phishing email

The junk e‑mail filter allows you to report instances of phishing e-mail referred to as phishing) to ZoneAlarm. When phishing mail is detected for the first time, a popup appears, asking if you would like to send the phishing mail to ZoneAlarm for analysis. If you choose Yes, all future phishing messages will be sent without prompting you for confirmation. If you choose No, your choice will be reflected in the Configure Preferences dialog box.

The junk e‑mail filter never sends e-mail of any type from your computer without your permission. When you report phishing e-mail, the junk e‑mail filter forwards the complete and original message to ZoneAlarm.

ZoneAlarm never divulges your e‑mail address, name or other personal information contained in a phishing e-mail except as required to investigate and prosecute the originator of the phishing message.

ZoneAlarm forwards selected portions of the reported message to government and law enforcement agencies with jurisdiction over e‑mail fraud. These agencies are required by law to protect the confidentiality of the information contained in the message. ZoneAlarm separately informs individuals or institutions threatened by forwarding to them only the information required to alert them.

To report phishing e-mail:

1. In your Outlook or Outlook Express e‑mail program, select an e-mail.
2. In the junk e‑mail filter toolbar, click ZoneAlarm Options, then choose Report Phishing E‑mail.
3. In the Contribute E‑mail dialog box, click OK.

   The junk e‑mail filter reports the phishing e-mail to ZoneAlarm and moves the message to the special Outlook folder ZoneAlarm Phishing Mail. If you are using Outlook to access Hotmail, you must use the junk e-mail filter’s spam blocking features and special folders instead of Hotmail’s.