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Filtering junk e-mail (spam)

Use the junk e‑mail filter to prevent unsolicited junk e‑mail (spam) from cluttering your Inbox. The Junk E-mail filter supports Microsoft Outlook and Outlook Express (both referred to in this document simply as "Outlook").

During installation, the ZoneAlarmjunk e‑mail filter toolbar is added to your Outlook e‑mail program’s toolbar.

Note - If you have installed ZoneAlarm security software but the junk e‑mail filter toolbar does not appear in your Outlook toolbar, right-click in your Outlook toolbar and choose ZoneAlarmOutlookAddin.

The junk e‑mail filter also adds three special folders to your Outlook folder list: ZoneAlarm Challenged Mail, ZoneAlarm Junk Mail, and ZoneAlarm Phishing Mail. When ZoneAlarm security software identifies an e-mail message as junk, phishing, or challenged, it puts the message in one of these folders. If you are using Outlook to access Hotmail, you must use the junk e‑mail filter’s spam blocking features and special folders instead of Hotmail’s.

In This Section

Allowing or blocking e-mail from specific senders

Allowing or blocking e-mail from specific companies

Adding contacts to the Allowed List

Scanning your Inbox

Allowing e-mail from distribution lists

Reporting junk email

Reporting phishing email

Specifying junk e-mail message options

Challenging e-mail from unknown senders

Specifying your outbound e-mail server

Customizing junk email filter settings

Restoring e-mail incorrectly identified as junk

Viewing junk email filter reports

See Also

E-mail protection

 
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