Reporting junk email
The junk e‑mail filter allows you to contribute instances of junk e-mail to the ZoneAlarm Collaborative Filter database.
The junk e‑mail filter never sends e-mail of any type from your computer without your permission. When you contribute junk e-mail to the Collaborative Filter database, you can choose to send either the actual e-mail or a digitally processed (sometimes referred to as "hashed") summary of the e-mail that removes all content, headers, and personally identifiable information from the message. Sending the entire message enables complete analysis of the contents; sending a digitally processed summary of the message ensures complete privacy.
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Note - MailFrontier, a trusted ZoneAlarm partner, manages the Collaborative Filter database for ZoneAlarm. You can view the full text of MailFrontier’s privacy policy at:
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To report junk e-mail:
- In your Outlook or Outlook Express e‑mail program, select an e-mail.
- In the junk e‑mail filter toolbar:
- To send the junk e-mail itself, click ZoneAlarm Options, then choose Report Junk E‑mail.
- To send a digitally processed summary of the junk e-mail, click Junk.
- In the Contribute E‑mail dialog box, click OK.
The junk e‑mail filter reports the junk e-mail to the Collaborative Filter database and moves the message to the special Outlook folder ZoneAlarm Junk Mail.
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Note - To restore e-mail that was incorrectly identified as junk, select the e-mail in the ZoneAlarm Junk Mail folder, and click Unjunk. The e-mail will be restored to your Outlook Inbox.
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